After a lot of research following the exceptional wet in the Sunshine Coast hinterland, and looking at all the mould options and deciding on a dehumidifier, I spoke with Ewen, who was very informative, but not a pushy salesman. On agreeing to buy a dehumidifier, I was amazed when Ewen agreed to personally deliver and set it up in our home the following morning. How is that for service ! It is a great unit, very effective, and everything he said it would be. Very happy.