The first 3 days of having the dehumidifier in I pulled out over 100 ltrs of water from my house I was amazed at how different the house felt! The house felt lighter and warm and within a days of using the dehumidifier the damp musty smell had gone. Best 20Ltr on the market that is very energy efficient. and has a heater for laundry drying.
We are very impressed with the dehumidifier we purchased a few weeks ago. We have always had problems with mould, and that yucky house smell. We had spent money on underfloor ventilation and a fan, an air circulation system which we ran 24/7 and damp rid containers throughout our house whilst we gained minimal improvement, we did not rectify the moisture problem. This amounted to a considerable dollar figure.
Within 2 weeks of having the dehumidifier we have reduced the moisture in the house, the house smells fresh even with all the windows closed and our closed cupboards including the kitchen smell terrific. What a change. We have found it so simple to use , empty and move around our home. If we had purchased this unit first we would be thousands of dollars better off now.
The unit purchased after humidity problem in the house causing mould and unpleasant musty odour and mould related allergies. The house was treated for mould to eliminate the mould problem and we subsequently purchased one. Ewen was so kind to deliver the unit to our house. Great service. The dehumidifier has performed excellently extracting much moisture from the air and keeping the humidity right down. The house smells fresh. No mould has returned in the house (we run the unit basically all day every day) and my allergies and no longer a problem as before. Handles our 4 bedroom home well with the unit installed in the lounge room it does a great job. Happy with the purchase and the service that Ewen has provided. Happy customer. Will recommend you and the EUR 505 to anyone with humidity related problems in their house. Thanks
Thank you so much Ewen it was such a pleasure doing business with you. You took the stress out of picking the right dehumidifier for my home and I got exactly what I wanted, a warm dry house. The next day after our first phone call, very impressed so easy to install and quite. They started working within hours of setting them up the humidity in my house read 89% and 9°c climate perfect for breeding Mould and making my kids sick with a damp nasty coughs.
The first 3 days of having the dehumidifier in I pulled out over 100 lts of water from my house I was amazed at how different the house felt! The house felt lighter and warm and within a days of using the dehumidifier the damp musty smell had gone.
Thank you Ewen for helping with my mould night mare my kids don’t have anymore coughing at night and we all sleep so much better knowing the air we breath is better. After cleaning the house wall to wall i can be happy to know with less moisture in the air i won’t have to be cleaning mould away every month ! I put the dehumidifiers on in the morning and within a few hours I have the humidity at 50% and temp at 20•c huge difference and am now removing about 20 Lt a day. (which I then water my plants with)
Thank you for honouring my word and giving me the option of a payment plan I really appreciate it has been the best investment I have made for my family, how could you put a price on your children’s long term health. I will be recommending Moisture Masters to all my family, friends and people that live in cold climate damp area’s. Calling you was the best thing I could have ever done, there needs to be more people in the world like you.
Thank you Ewen, my family breathes better because of you.
We purchased a dehumidifier 3 months ago because we have a mould problem in our home. Ewen was very prompt in his replies to our enquiries and delivery of the machine. We are extremely happy with it’s performance and can’t believe how much water it extracts from the air. Initially we used it 24 hours a day for just over a week to cover all rooms. Now we just use it occasionally to keep the humidity below 50%.
We feel much healthier for having this in our home, as we were suffering from bronchitis before we had the machine. It doesn’t use much electricity either, and the water recovered is good for the garden. The price buying through Ewen was also another bonus.
We have recommended this to our friends who we are sure will be equally impressed.
After a lot of research following the exceptional wet in the Sunshine Coast hinterland, and looking at all the mould options and deciding on a dehumidifier, I spoke with Ewen, who was very informative, but not a pushy salesman. On agreeing to buy a dehumidifier, I was amazed when Ewen agreed to personally deliver and set it up in our home the following morning. How is that for service ! It is a great unit, very effective, and everything he said it would be. Very happy.
My 2x dehumidifiers arrived yesterday and I tried them out last night, 3L in 1.5hrs, I’m so happy my house is already not smelling and feeling like a damp mouldy old rag, recommending you guys to everyone. Thanks again and kind regards.
We purchased 2 dehumidifiers from Ewen’s company – the 50 litre and the 35 litre. The price was very good compared to what we had paid previously. We live in a very humid area and the dehumidifiers work exceptionally well at keeping the humidity, at the desired level so mould does not grow and the house no longer feels damp. We had previously purchased a 35 litre from another company at a much higher price a few years ago. Recently, we experienced some problems with it and eventually it stopped extracting water.
Ewen kindly travelled to service the 50 litre we purchased off him and to repair the 35 litre we had purchased previously. This saved us the cost and inconvenience of transporting it back to the business where we had purchased it. His fee for the repair was reasonable. Happily, it is again extracting water. I personally prefer the 35 litre dehumidifier, (although it does extract less water per day), as it cuts out when the humidity reached the desired level. The fan on the 50 litre continues to run on even when the humidity is at the desired level.
That is just my personal preference. I would highly recommend Ewen’s company for the price, quality of the product and exceptional after-sales service.
My tenants were complaining that they have mould and complaining about the high levels of moisture I contacted Ewen and he suggested to run the dehumidifier. I took it around to my tenants and within a week they noticed a big change and they are more than happy which make me happy that my home is now been looked after thanks very much for the great advise and quality service.
We were having very bad musty smells through our house which is only 2 years old, even mould growing on quilts in spare room. Since buying our dehumidifier we have removed probably 20+litres of water in a week, everywhere is smelling better already so I could definitely recommend this to anyone, service was excellent.